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16 Aug 2022

Service charges in hotel: Delhi High Court defers hearing on CCPA's challenge

Consumer protection regulator CCPA had on July 24 said it will challenge the Delhi High Court's decision to stay the recent guidelines issued by the government, prohibiting restaurants and hotels from levying service charges automatically on food bills.

06 Jul 2022

Service charge at hotels: Employees at many restaurants want to seek pay hike

Amid rising consumer complaints, the Central Consumer Protection Authority (CCPA) on Monday barred hotels and restaurants from levying service charge automatically or by default in food bills and allowed customers to file complaints in case of violation.

04 Jul 2022

What can you do if a hotel, restaurant adds service charge to your food bill?

The Central Consumer Protection Authority (CCPA) has said that hotels or restaurants can not add service charges automatically or by default to the food bills.

Service charges

04 Jul 2022

Hotels, restaurants can not add service charge by default, CCPA issues rules

It also said that service charges should not be collected under any other name. A service charge cannot be imposed by a hotel or restaurant. Service charges cannot be collected by adding them to the food bill and then applying GST to the whole amount.

23 Nov 2016

Demonetisation: MDR charges on debit cards, service charges on online Railway ticket booking waived off till December 31

The government has decided to waive off MDR (Merchant Discount Rate) charges on use of debit cards till December 31.

24 Feb 2016

Govt scraps surcharge, service charge, convenience fee on card payments

With an aim to discourage cash transactions, the Cabinet Wednesday approved withdrawal of surcharge, service charge and convenience fee on card and digital payments.

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